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Writer's picture Tom Ginn

Head of Venue Operations, Norwich, £55'000 Per Annum

£55’000 per annum 

40 hour work week

 

We’re on the hunt for a Head of Venue Operations to lead and manage all aspects of this high-volume venue. This role is crucial in fostering an inclusive, wellbeing-focused environment, ensuring a safe working atmosphere, and maintaining superior customer service standards. You’ll oversee events, ensure compliance with all operational legislative requirements, and identify opportunities to enhance revenue streams.


The Role:

  • Lead and promote an inclusive culture aligned with the companies EDI campaign.

  • Advocate for safe working practices and nurture a culture where safeguarding is a collective responsibility.

  • Supervise the delivery of all events, including staffing and budgets

  • Foster a customer service-oriented team and oversee the training of delivery staff.

  • Serve as the primary contact for the Safety Advisory Group 

  • Lead engagement initiatives

  • Ensure compliance with operational legislative requirements and maintain accurate, up-to-date certifications.

  • Identify and capitalise on opportunities to maximise revenue, managing tenants leasing or renting office space as well as implementing effective financial controls

  • Oversee Health and Safety training


The Person:

  • Extensive experience managing large-scale public events, particularly in logistical venue management and operations.

  • Proficient knowledge of venue security, with experience working with safety advisory groups.

  • Demonstrated success in leading a multi-functional department.

  • Strong customer service orientation with a proven track record of upholding high standards among operational staff.

  • Experience in implementing Health and Safety protocols.

  • Experience in budget management, meeting deadlines, and working within financial constraints.

 

Apply below or pop me an email direct – angus@bread-hospitality.co.uk


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