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Customer Sales & Support Coordinator, Wine Merchants, Wymondham, Norfolk, £26'000

Writer's picture:  Tom Ginn Tom Ginn

Updated: Feb 13


  • £26,000 starting salary

  • Monday to Friday

  • 40 hours per week

  • 7:30/8am start

  • Office based 

  • WSET training opportunities 

 

Love keeping things organised and customers happy? Then this could be the role for you! 


This locally established wine merchant is looking for a confident communicator to join their friendly team. You'll process orders, manage customer accounts, and support the sales team - all while keeping things running smoothly.


What You’ll Do:

  • Process orders, invoices, and payments

  • Chat with customers via phone & email—solving problems and keeping them smiling

  • Manage a portfolio of 25-30 accounts 

  • Keep pricing, menus & wine lists up to date

  • Handle admin tasks like invoicing, reporting & office supplies

  • Work with designers on marketing materials

  • Help the team with anything they need


What We’re Looking For:

  • Organised, detail-oriented, and great at multitasking

  • A customer-first mindset with strong communication skills

  • Proactive problem solver (bonus points if you know your way around a wine list—if not, they'll teach you!)


For all the info or to apply email chloe@bread-hospitality.co.uk


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